Wednesday, April 16, 2014

"Quick Tip: How to Track Shift Trades While Crediting the Originally Scheduled Employee"

If your department allows employees to trade, swap or giveaway shifts yet you continue to pay the person who was originally scheduled to work, you should try one of these methods for tracking trades while still crediting the hours worked to the original person.

Take a look at these tutorials:

Method #2:

As always, please contact our helpful Tech Support Team with any questions.

Call:  888-749-5550 or Email:

Tuesday, January 28, 2014

Video: Employee Scheduling Pain Points Cured With Online Crew Scheduling & Workforce Management System

Video Customer Report

“EMS Manager cut the amount of time 

we spent on the schedule dramatically, 

it’s a 10th of what it was before!”

Thursday, December 12, 2013

Monday, November 25, 2013

An Easy Change to Save a Ton of Time and Improve Agency Communications...

Here's How Eric Strout Made Improvements at Two Agencies Where He is the Chief...

For a video transcript of this interview please click this link:

Thursday, November 14, 2013

Press Release: EMS Captain Saves His Department Over One Week a Year in Labor Costs

 Fountain EMS- North Carolina

Hesitancy to switch from a handwritten calendar 

to an online employee scheduling system

was erased with a simple 30 minute tutorial.

November 14, 2013 - Often people are reluctant to change an administrative process because they aren’t comfortable with the technology involved, or they think their system “is good enough” the way it is. But when they see other organizations making a successful change to save time and money…they often decide it’s time to jump on the bandwagon.

“Previously we created the schedule by hand and simply wrote the “on-call” people's names on a blank calendar, then we scanned it and emailed it to everybody,” shares Captain George Bell, Fountain EMS, Fountain, North Carolina. “I heard about EMS Manager from several medics who work at other stations where it is used for scheduling and tracking. I was afraid to try it because I thought it might be too hard to learn and to use, but our sales rep Ericka solved that problem with our initial 30 minute tutorial phone call.  Then we tried the free trial to EMS Manager and we were sold.”

The best thing about EMS Manager, according to Captain Bell, is he can now produce the monthly schedule in about 30 minutes to an hour instead of the six hours he previously spent. He states, “The schedule is very easy to change, when necessary, and everyone gets the updates pretty-much instantly!”

Captain Bell also indicates that since he doesn’t spend much time working on scheduling anymore, he finds it's much easier to stay on top of the required DEA reports, financial reports and other paperwork he is responsible for.

EMS Manager is a subscription based online employee scheduling and workforce management system designed specifically for the EMS sector.  It can be customized to fit the needs and requirements of any size agency.  The annual subscription fee to access the cloud based software is determined by the number of members accessing the system, so it is affordable for any size department.

“I think one of the most popular things about EMS Manager for our organization is the fact that anyone with a smartphone can easily look at the schedule at any time, and the system also automatically updates their Outlook calendar. Since EMS Manager is a subscription based product it meant we were still able to afford it after our budget had already been set.  We didn’t have to wait until the next year to plan for it,” Captain Bell concludes. “EMS Manager is certainly
expertly written and very easy to use.”

About Fountain EMS: This agency covers approximately 1,000 people in their district with 14 paid members and three volunteers.  When needed, they also cover all of Pitt County which has about 100,000 residents. The town is part of the Greenville Metropolitan Area located in North Carolina's Inner Banks region which is one of the fastest growing areas in the state.

About Aladtec, Inc.: This company is a proud provider of web-based software solutions for online employee scheduling and workforce management applications. The company’s flagship products, EMS Manager and FIRE Manager, are leaders in the public safety sector. Together with their newest product, Zanager, they serve more than 1,000 EMS agencies, fire departments, police departments and other businesses. Over 60,000 employees use Aladtec’s online employee scheduling and workforce management products. Aladtec is headquartered in Hudson, Wisconsin. For more information, visit

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Friday, November 8, 2013

The Easiest, Fairest and Fastest Way to Schedule Overtime Assignments

How Your Fire Department Can Benefit From Online Scheduling  (Link to article on
New technology makes it easy to assign overtime through text and email...

Does your department use a "callback list" or "overtime list"? Do you manually call firefighters one at a time or spend HUGE amounts of money on auto-dialer software to call the list?  This made sense 15 years ago, but these days it’s a huge waste of your time and money.

Remember what things were like 15 years ago? You drove to the video store to rent a VHS movie for your VCR. Your camera used film that you paid someone to develop. You used pay phones, looked up how to spell words in a dictionary, and complained that gas was almost $2 a gallon. You don't do these things anymore. Why are you still calling firefighters one-at-time when today, 96 percent of adults between 18 and 50 own mobile phones, the Internet is everywhere, and there’s a better way to fill overtime shifts.

Imagine This: You click a button and all firefighters qualified to work the shift receive a text message, email, or page. You give them 20 minutes to sign-up for the shift. They can sign-up via their phone, computer, or tablet. Voila! You now have a handful of people willing to work the shift displayed on your screen and you assign the shift to the person with the least amount of overtime. Or, you can award it to the person highest on the overtime list.

Firefighters will no longer feel like they only get called on the days they can’t take the shift. No longer will they check their caller-ID and ignore your call, making the process even slower. This new method fills shifts faster, is easier and gives everybody more opportunities for overtime while evenly spreading the overtime hours across all employees. Everything is fair and any concerns about favoritism can be eliminated because the entire process is tracked with date and time stamps.

This method can be accomplished easily and inexpensively by using an online employee scheduling system built for fire departments. Search the internet for "online firefighter scheduling" and compare prices, ease-of-use, functionality and customer support between the different products. I’m confident you’ll find most online crew scheduling systems are one-tenth the cost of that old fashioned auto-dialer system mentioned above.
About the author
Chad Clay is a Partner at Aladtec, Inc., a company specializing in the development of online workforce management solutions for the Public Safety Sector. Aladtec products include EMS Manager, FIRE Manager and Zanager